Privacy Policy

 

Your confidentiality is vital to us. The Institute of Memorial Masons and Gravediggers Ltd (IMMG) is committed to protecting your privacy with regard to any information we may collect from you across our website (https://www.immg.ie), other sites we own/operate, and services we offer.

Information gathered

Log information

When you visit our website, our servers may log the standard information supplied by your web browser. This information is regarded "non-identifying information because it does not identify you personally. It may include the Internet Protocol (IP) address of your computer, the type and version of your browser, the pages you visit, the time and date of your visit, and the length of time spent on each page, among other information.

Additionally, we may collect information about the device you are using to access our website. This information may include the device type, operating system, unique identifiers, preferences, and geolocation. The information we acquire may vary depending on the settings of your device and software. We advise that you consult the policies of your device manufacturer or software provider to determine what information they make available to us.

 

Personal particulars

We may request personal information, including:

  • Name

  • Social networking profiles

  • Date of birth

  • Mobile phone number

  • Home/Mailing address

  • Work location

  • Payment Information

  • PPS Number

This information is termed “identifying information” because it can be used to identify an individual.

We only request personal information that is necessary for providing you with a service, and we only use this information to help provide or enhance this service.

How we acquire information

We collect information using ethical and legal means, with your consent. We also explain why we are accumulating this information and how it will be used. You are free to decline our request for this information, with the understanding that we may be unable to provide some of the services you have requested without it.

How we collect information

We may use a combination of identifying and non-identifying information to determine who our website visitors are, how they use our services, and how we can enhance their future experiences on our website. We do not disclose the specifics of this information publicly, but we may share aggregated and anonymised versions, such as in website and customer usage trend reports.

We may use your personal information to contact you with website and service updates, as well as promotional content that we believe may be of interest to you. If you do not wish to receive promotional content, you can opt out by following the unsubscribe or opt out instructions included in all of our promotional correspondence.

Processing and storage of data

The personal information we collect is stored and processed in Ireland or in other locations where we, our partners, affiliates, or third-party service providers maintain facilities. We only transmit data within jurisdictions subject to data protection laws that reflect our dedication to protecting our users’ privacy.

All records are held in Europe In an ISO27001-certified Microsoft data centre in Dublin or Amsterdam.

Data at rest in the data centre is encrypted with AES 256-bit keys and protected by Microsoft Firewalls and Advanced Cyber Threat protection technology. Data encryption in OneDrive for Business and SharePoint Online (https://support.office.com/en-us/article/data-encryption-in-onedrive-for-business-and-sharepoint-online-6501b5ef-6bf7-43df-b60d-f65781847d6c).

We only retain personal information for as long as necessary to provide a service or enhance our future offerings. While we retain this information, we will secure it using commercially acceptable means to prevent loss, theft, unauthorised access, disclosure, duplication, use, and modification. We caution, however, that no method of electronic transmission or storage is 100 percent secure, and we cannot guarantee absolute data security.

If you request that your personal information be removed from our system, or if it becomes irrelevant to our operations, we will eliminate it within a reasonable timeframe.

Cookies

We collect information about you and your site activity using cookies. A cookie is a small piece of data that our website maintains on your computer and accesses each time you visit, allowing us to determine how you use the site. This allows us to serve you content based on your preferences.

Performance cookies are used to monitor how you interact with a website during your visit without collecting any personally identifiable information. Typically, this information is anonymous and aggregated with information tracked across all site users, to help companies understand visitor usage patterns, identify and diagnose problems or errors their users may encounter, and make better strategic decisions in improving their audience overall website experience. These cookies may be set by the website you are visiting (first-party) or by a third party. Our website uses performance cookies.

Functionality cookies are used to collect information about your device and any preferences you may have customised on the website you are visiting (such as the language and time zone). With this information, websites can provide you with content and services that are customised, enhanced, or optimised. The website you are visiting (first-party) or a third-party service may set these cookies.
We use functionality cookies for certain site features.

Targeting/advertising cookies are used to determine which promotional content is more pertinent to you and your interests. Cookies may be used by websites to deliver targeted advertising or limit the frequency with which you see advertisements. This allows businesses to improve the efficacy of their campaigns and the quality of the content you receive. These cookies may be set by the website you are visiting (first-party) or by a third party. Targeting/advertising cookies set by third parties may be used to trace you across other websites using the same third-party service. On our website, we use targeting and advertising cookies.

Cookies from third parties on our site
Before enlisting the services of any third-party provider, we examine their privacy policies to ensure that their practices accord with ours. We will never intentionally integrate third-party services that compromise or violate our users’ privacy.

If you do not wish to accept cookies from our website, you can instruct your browser to reject them.

By default, most browsers are configured to accept cookies, but you can modify these settings to refuse all cookies or to alert you when a website attempts to create or update a cookie.

Access by third parties to information

We utilise external services for:

  • Analytics monitoring

  • User identification

  • Marketing and advertising

  • Content advertising

  • Email advertising

  • Transaction automation

These services may have access to our data for the solitary purpose of completing specific tasks on our behalf. We do not provide them with any personally identifying information without your consent. We do not authorise them to disclose or use our information for any other purpose.

We may occasionally grant external consultants and agencies limited access to our data for the purposes of analysis and service enhancement. This access is only granted for the time period required to perform a particular function. We only collaborate with external organisations whose privacy policies mirror our own. We only share data with third parties for registration and certification purposes, such as awarding bodies (e.g. SOLAS LANTRA Awards, City & Guilds NPTC, IOSH).

If we determine that a government or law enforcement agency data request is too broad or unrelated to its stated purpose, we will deny the request. However, we may comply if we believe the requested information is necessary and appropriate to comply with legal process, to protect our own rights and property, to protect the public and any individual, to prevent a crime, or to prevent what we reasonably believe to be illegal, legally actionable, or unethical activity.

We do not share or distribute personal information to third parties in any other way. Your personal information is not sold or rented to marketers or third parties.

Exceptions to our policy

This privacy policy only applies to the data collection and management practices of IMMG Ltd. We only collaborate with partners, affiliates, and third-party service providers whose privacy policies align with our own, but we cannot be held responsible or liable for their respective privacy policies.

Our website may contain links to non-owned and operated external websites. Please be aware that we have no control over the content or policies of these sites and cannot be held liable or responsible for their respective privacy policies.

Alterations to this policy

At our discretion, we may update our privacy policy to reflect the most recent standards of conduct.
Your continued use of this site after any modifications to this policy will be interpreted as your acceptance of our privacy and personal information practices.

Your privileges and obligations

As our user, you have the right to know how your information is collected and utilised. You have the right to know what information we collect and how it is processed. You have the right to correct, amend, or delete any personal information that has been collected about you.
You may restrict or object to our use of your data, but you may continue to use your personal information for your own purposes. You have the right to opt out of having your personal information used in solely automated decisions.

If you have any concerns or queries about how we handle your data and personal information, please contact us at 062-62851 or info@immg.ie.